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Aetna mailings might have unprotected members’ HIV status

Aetna is confronting recoil after mailing letters that competence have suggested some of a members’ HIV standing by a envelope.

The letters, sent Jul 28, contained instructions for stuffing prescriptions for HIV remedy that in some cases competence have been manifest but carrying to open a envelope. Approximately 12,000 members perceived a letters, according to an Aetna spokesman.

Individuals who contacted attorneys from a Legal Action Center and AIDS Law Project of Pennsylvania about a letters reported that they were seen by family members, roommates and neighbors, according to a statement from a dual organizations.

“Aetna’s remoteness defilement ravaged people whose neighbors and family schooled their insinuate health information,” pronounced Sally Friedman, authorised executive of a Legal Action Center.

Ronda B. Goldfein, executive executive of a AIDS Law Project of Pennsylvania, combined that disclosing a person’s HIV standing risks exposing them to “violence, taste and other trauma,” as a tarnish still surrounds a condition.

Aetna sent a minute to influenced members final week informing them of a crack and their rights—including filing a censure with a Department of Health and Human Services’ Office of Civil Rights. The minute says a association schooled of a emanate on Jul 31 and subsequently dynamic that a occurrence competence have a caused a crack of some members’ stable health information.

“We unequivocally apologize to those influenced by a mailing emanate that inadvertently unprotected a personal health information of some Aetna members,” a Aetna orator pronounced in a statement. “This form of mistake is unacceptable, and we are endeavour a full examination of a processes to safeguard something like this never happens again.”

The Legal Action Center and AIDS Law Project of Pennsylvania contend they sent their possess minute to Aetna perfectionist that it stop promulgation a letters in their stream form and rise a devise to scold a practices and procedures going forward. They did so on interest of Aetna business in Arizona, California, Georgia, Illinois, New Jersey, New York, Ohio, Pennsylvania and a District of Columbia.

The groups combined that they are deliberation additional authorised action.

Article source: http://www.fiercehealthcare.com/payer/aetna-mailings-may-have-exposed-some-members-hiv-status