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Southwest Airlines Apologizes After Agent Laughs during 5-Year-Old Named ‘Abcde’

Photo: Charles Dharapak (AP Images)

Southwest Airlines has apologized after a embankment representative reportedly mocked a name of a passenger’s 5-year-old daughter a few weeks ago. The girl’s name is spelled “Abcde” though is conspicuous “Ab-city.”

The mother, Traci Redford, told ABC7 that she and Abcde were roving by John Wayne Airport when a embankment representative apparently speckled her daughter’s name on a boarding pass, laughed during them and took a print of a pass to put on amicable media.

She said:

“The embankment representative started laughing, indicating during me and my daughter, articulate to other employees. So we incited around and said, ‘Hey if we can hear you, my daughter can hear you, so I’d conclude if you’d only stop.’

“While we was sitting there, she took a design of my boarding pass and chose to post it on amicable media, derisive my daughter. It was indeed brought to my courtesy by somebody who had seen it on Facebook and reported it to Southwest Airlines. And after dual weeks of doing a grave complaint, Southwest hadn’t finished anything.”


Southwest supposing a following matter to a outlet:

We extend a frank reparation to a family. We take good honour in fluctuating a Southwest Hospitality to all of a Customers, that includes vital by a Golden Rule and treating each particular with respect, in chairman or online. The post is not demonstrative of a care, respect, and politeness we design from all of a Employees. We have followed adult with a Employee involved, and while we do not divulge crew actions publicly, we are regulating this as an event to strengthen a policies and stress a expectations for all Employees.


The worker who allegedly posted a print did not respond to ABC7’s ask for comment. Abcde has epilepsy, so she and her mom were pre-boarding.

Buzzfeed, that also picked adult a story, records that there are indeed over 300 people in a U.S. named “Abcde.” From a story:

After a name done headlines from that story in 2014, Vocativ reported there were 328 people named Abcde in a United States, roughly all of whom are children.

The name has turn something of an civic fable on a Bump, a pregnancy forum, with a series of moms claiming to have indeed met children named Abcde in genuine life. Several posts on a site have dubbed it one of a “worst names ever.”


Naming your child is always a wily thing.

Article source: https://jalopnik.com/southwest-airlines-apologizes-after-agent-laughs-at-5-y-1830775835