Microsoft has halted a rollout of Windows 10 chronicle 1809, a Oct 2018 Update. The association expelled a latest underline refurbish to a ubiquitous open on Tuesday, Oct 2nd, and had designed to start delivering it automatically by Windows Update roughly a week later. Those skeleton are on reason while a association investigates reports of information detriment compared with this upgrade.
Earlier today, on a Windows 10 Update History page, Microsoft reliable a preference to postpone a open smoothness of this version:
We have paused a rollout of a Windows 10 Oct 2018 Update (version 1809) for all users as we examine removed reports of users blank some files after updating.[…]
If we have manually downloaded a Windows 10 Oct 2018 Update designation media, greatfully don’t implement it and wait until new media is available.
We will yield an refurbish when we resume rolling out a Windows 10 Oct 2018 Update to customers.
Via email, a Microsoft orator reliable that announcement: “We have paused a rollout of a refurbish while we continue to examine reports from some customers.”
In a tweet, Dona Sarkar, who runs a Windows Insider Program, suggested anyone influenced by this emanate to call Microsoft’s support lines: “They have a collection to get we behind to a good state.”
In a United States, we can strech Microsoft Support during 1-800-MICROSOFT (1-800-642-7676). For Windows 10 business in other regions, check a list of internal support numbers on a Global Customer Service Phone Numbers page.
This is a second true semi-annual recover that has been tormented by removed trustworthiness problems during a time of rollout. The Apr 2018 Update (version 1803) usually hardly done a central recover month, with Microsoft giving it a immature light on Apr 30. Even then, the initial recover had some notable problems caused by harmony issues with Avast antivirus program and hoop drivers for some SSDs.
In Nov 2015, Microsoft pulled a initial Windows 10 underline refurbish (version 1511) from a download servers unexpectedly, though didn’t do so in response to any famous bugs.
As ZDNet’s Liam Tung reported progressing this week, a initial call of reports came from Reddit, Twitter and Microsoft’s Community forums.
This morning, we searched by Microsoft’s Feedback Hub app, where Windows 10 users can yield bug reports and underline requests for both previews and expelled builds. A discerning hunt suggested mixed examples of users stating issues with deleted files.
One news from three months ago was headed “Files deleted!!!!” and remarkable that after installing a preview recover “my Documents folder had been overwritten with a new Documents folder, finish with tradition icon. All essence were gone.”
A more new report was filed by a Windows 10 user who commissioned a chronicle 1809 refurbish within hours of a release:
Upgraded Dell Inspiron from Apr 2018 to Oct 2018, and all my papers and photos were deleted. This occurred on usually this laptop; one Acer laptop and dual desktops upgraded during a same time did not knowledge this.
On a Inspiron, usually docs and cinema on my comment folder were lost; other user comment papers and photos on this laptop were fine.
Multiple replies cited identical experiences, all within 48 hours of a strange report:
I’m on a Dell Precision. This happened to me as well! The essence of a Documents folder totally disappeared. All a other folders for my user form such as Desktop, AppData, etc are intact. Fortunately we had a backup from a summer. we have been a constant Windows user given Win95, and I’ve never had a Windows refurbish singular out my Documents folder for deletion. Very unhappy today.
Several commenters who updated mixed machines have reported that a emanate influenced usually one device:
I have had a same emanate happen. we updated dual computers final night. One mechanism Documents and Pictures are there and all is good on a second mechanism my Documents and Pictures folder is now empty, all files that where in these folders are gone. we can endorse that a other files in my Users folder are still there, it appears that usually Documents and Pictures where deleted.
Another Windows Insider Program member who filed feedback reported experiencing issues on one PC, while 3 other upgraded inclination were unaffected. That news remarkable that usually a Documents folder was deleted, withdrawal a Downloads, Music, and Favorites folders undisturbed.
After manually scanning mixed open Feedback Hub reports, we can’t find any apparent patterns. One underline that we am questionable of is a new Auto Save capability combined to OneDrive progressing this summer, that allows Windows 10 users to couple a internal Documents, Pictures, and Desktop folders. (See “Microsoft brings ‘Known Folder Migration’ underline to OneDrive consumer users.”)
Microsoft claims that so distant this emanate involves “isolated reports.” That is substantially accurate. At this indicate in a rollout cycle a really tiny series of inclination (no some-more than a few million), are regulating Windows 10 chronicle 1809. All of those upgrades should have been delivered possibly to members of a Windows Insider Program or to what Microsoft calls “seekers,” who proactively visited a Windows 10 download page to implement a ascent manually.
(That, of course, assumes that Microsoft has stranded to a formerly announced schedule. we have listened from one co-worker who perceived a new underline refurbish automatically on a device that is not purebred with a Windows Insider Program. That would be several days forward of a announced recover for involuntary updates.)
Because a problem appears to be compared with a information emigration apportionment of Windows Setup, it’s doubtful that it will impact we if you’ve already successfully upgraded to this underline update. If we formerly downloaded a designation media and were deliberation a primer ascent this weekend, you’d be good suggested to cancel those plans.
For PCs regulating Windows 10 Pro or Enterprise, chronicle 1803, we strongly suggest regulating one of a techniques in this essay to defer this underline refurbish until these initial issues have been entirely resolved:
At a unclothed minimum, we suggest relocating any business PCs to a Semi-Annual Channel from a default Semi-Annual Channel (Targeted).
Meanwhile, this conditions underscores a need to have extensive internal and cloud-based backups. This specific bug is usually one entrance on a scarcely gigantic list of Things That Can Go Wrong With Storage Devices. The hapless essence who reported losing 220 GB of data, for example, could have saved himself a good understanding of suspense by archiving those folders to OneDrive, Dropbox, Google Drive, or another cloud storage use and afterwards regulating Windows 10’s built-in File History apparatus to behind adult information files.
Regardless of your handling system, now competence be a good time to check your backups.
Microsoft insists that a rollout of a latest Windows 10 underline refurbish is going well, though some business are skeptical. And though accurate data, it’s unfit to tell who’s right.
Back adult files before upgrading to Windows 10 1809, and if we get a warning about Intel drivers, do not proceed.
Windows 10’s File History underline keeps unchanging copies of files so we can hurl behind to a prior chronicle of a record or revive an whole system. The underline is designed to use an outmost drive, though we can also mention a network location. Here’s how.
Microsoft will shortly start delivering a central recover of Windows 10 chronicle 1809, a Oct 2018 Update. If we do nothing, it will arrive around Windows Update some time in a subsequent few months. Here’s how to take some-more control over a process.